Lumora™️ Portable Neck Massager, Professional-Grade Experience that targets every contour of your Neck and Back

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

LUMORA HEATED NECK MASSAGER

Tension Gone. Calm Restored.

For Bodies That Never Slow Down.

1. The Product

The Lumora Heated Neck Massager melts away daily tension through deep heat therapy and gentle kneading — designed for comfort that moves with you.

Highlights:

• Dual-direction kneading massage heads

• Soothing heat therapy (up to 45°C)

• Ergonomic, lightweight design

• Cordless & rechargeable

• 2-year premium warranty

2. Why You’ll Love It

Modern life strains the neck, shoulders, and back — from long work hours to endless screens. Lumora helps you unwind naturally, restoring calm and energy to your body in minutes.

Benefits:

• Relieves stiffness and muscle tightness

• Improves circulation and posture

• Portable, cordless, and travel-ready

• Soft-touch fabric with adjustable straps

3. How It Works

The Lumora Heated Neck Massager combines rotating massage nodes with soothing heat to simulate a real human massage. Smart sensors control temperature and pressure for a safe, balanced experience every time.

Designed in Singapore. Built for recovery and relaxation.

4. The Lumora Difference

Elegant comfort meets intelligent design.

5. FAQs

How long to heat up? About 2–3 minutes.
Safe for daily use? Yes — built-in auto-shutoff after 15 minutes.
Can I use it lying down or in the car? Yes, designed for both seated and reclined use.
How to clean? Wipe gently with a soft cloth after each use.

6. Final Call

Experience Lumora.

For Bodies That Never Slow Down.

Free shipping • Secure checkout • 2-year warranty